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Retail and E-Commerce Software: GBP, VAT and UK GDPR

Built around the way UK businesses work: pounds sterling, UK VAT, UK data protection and the payment methods your customers already use.

Till and sales
Till and web, one sales record

Store till, web order and return meet in the same sales ledger; stock and turnover stay current at all times.

  • One basket logic
  • Instant stock booking
  • Prices in GBP
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Shop and till (illustrative image)
Shop and till (illustrative image)
Stock and warehouse
Stock everywhere, in one number

Store, warehouse and web stock on one screen; for items falling to the minimum level an order suggestion is prepared.

  • Minimum stock alert
  • Transfer between branches
  • Count difference report
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Mobile store tool
The phone, becomes a store tool

An employee scans an item at the shelf, sees price and stock and counts; answers the customer without going to the till.

  • Quick lookup by barcode
  • Price and stock at hand
  • Counting at the shelf
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Parcel and web order (illustrative image)
Parcel and web order (illustrative image)
Promotion calendar
Promotions, planned by calendar

Sale periods are defined by date; the price changes at the till and in the web shop at the same time and results are read per promotion.

  • Start and end date
  • Same price at till and web
  • Promotion result report
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Key figures
The right figure, leads to the right decision

Turnover, basket average and conversion rate are visible per branch and channel; which item and promotion works can be read.

  • Daily and weekly turnover
  • Basket average
  • Branch comparison
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Warehouse shelf and stock (illustrative image)
Warehouse shelf and stock (illustrative image)
Order tracking
Every order, followed step by step

An order is followed through preparing, shipped and delivered; the tracking number goes to the customer.

  • Every order status visible
  • Automatic tracking number
  • E-mail notice to the customer
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Customer communication
Customer e-mail, recorded and consistent

Order confirmation, shipping notice and return reply are prepared in the customer’s language and kept with the order.

  • Four-language templates
  • Sending with company approval
  • All mail linked to the order
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Customer and card payment (illustrative image)
Customer and card payment (illustrative image)
Order board
All orders, on one board

The warehouse team sees open, payment-pending and ready orders on one board; the priority order is clear.

  • Open orders at a glance
  • Pending payment alert
  • Ready ones marked
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Branches
Every branch, in the same system

Several branches work in one system; stock, sales and transfers are followed per branch and head office sees the whole.

  • Stock per branch
  • Transfer between branches
  • Branch comparison report
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Branch and shop window (illustrative image)
Branch and shop window (illustrative image)
Customer journey
From discovery to loyalty, one record

The customer’s first visit, purchase and return are collected in one account; loyalty card and promotions work from this history.

  • Customer account and history
  • Points and promotions
  • Repeat purchase tracking
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What retailers expect from their software

Stock differs in store, warehouse and web

A sold item still shows in the web shop and the customer orders in vain.

Till and web shop run separately

Prices and promotions are updated by hand in two places, errors are inevitable.

Returns and complaints go untracked

Why a return came, who answered it: nobody knows clearly.

The journey of an order: basket to door

  1. 1. From order to delivery

    An order starts in the basket, is confirmed by payment, prepared in the warehouse and reaches the customer by carrier.

  2. 2. Return and exchange journey

    Returns are unavoidable in retail; what matters is resolving them quickly and traceably.

  3. 3. Complaint handling

    A complaint is a chance to keep the customer; a lost e-mail or forgotten note damages trust.

  4. 4. Loyalty journey

    A loyalty programme carries the customer to the second and third purchase.

Who it is for

Specialty shop and boutique

For a single specialty shop or boutique, a till, stock, customer card and, if wanted, a small web shop are enough.

Online merchant

An online-only business has no shop but does have warehouse, packing and shipping.

Retail chain

In a chain with many branches the main challenge is consistency: the same item must appear in every branch with the same name, the same price and correct stock.

Direct-to-consumer brand

Businesses that make their own products and sell directly to customers manage web shop, on-site sales point and dealer channel together.

Retail segments

Fashion and apparel

In fashion one item splits into dozens of stock lines by size and colour, collections change with the season and return rates are high.

Food and delicatessen

In food retail some goods are weighed, some are packaged and every item has a best-before date.

Electronics shop

In electronics sales the item's serial number, warranty period and any service record matter.

Cosmetics and drugstore

Cosmetics and drugstores have many small items, brand ranges, frequent promotions and repeat customers.

Sports and outdoor

In sports and outdoor shops demand follows the season, equipment is rented and products such as bikes or skis go in for servicing.

Furniture and home decor

In furniture the product often arrives to order, is large and heavy, needs a delivery appointment and assembly, and the customer pays a deposit.

What we deliver

POS and checkout
Products and prices
Stock and inventory
Web shop
Order management
Payments and invoicing
Shipping and delivery
Returns and exchanges
Customer card and loyalty
Promotions and discounts
Purchasing and suppliers
Branches and multi-store
Customer account
Reports and profit analysis

Built for the UK

Pounds sterling and UK VAT

Quotes, invoices and reports in GBP, with VAT rates and totals shown clearly and exports ready for your accountant.

UK GDPR and the Data Protection Act 2018

Access rights, audit logs and data minimisation are planned from the start, so personal data is handled with UK data protection law in mind.

Payments your customers use

Card payments, Apple Pay and Google Pay, bank transfer and direct debit through established payment providers.

Accounting and tax tools

Connections or clean exports for Xero, QuickBooks and Sage, structured to support UK bookkeeping routines.

Hotel software in your region

Our services for this industry

Custom Software & Website Development

Software coded from scratch: custom applications, corporate websites, web apps, portals and API integrations. No templates, fast a...

  • Custom Software Development
  • Website Design & Development
  • Web Applications & Portals
  • Enterprise Software (ERP, CRM, B2B, B2C)
  • API & Integration Solutions

E-Commerce Website & Sales Platform

Custom e-commerce website: payment, shipping and accounting integration, marketplace connections, order and stock management. Fast...

  • E-Commerce Websites
  • Marketplace Integrations
  • Payment, Shipping & Accounting Integration
  • Order & Stock Management

SEO, Digital Marketing & Design

SEO consulting, social media management, Google and Meta ads, logo and corporate identity, UI/UX design. Make your brand visible o...

  • SEO Consulting
  • Social Media Management
  • Google & Meta Ads
  • Logo & Corporate Identity
  • UI/UX Interface Design

All our services

Mobile App Development

Custom mobile app development for Android, iOS and Huawei, including one codebase for two platforms. Fast, sec...

Business Management Systems

Appointment, reservation, staff and leave, customer tracking, project, dues and support systems: custom manage...

How we work

  1. 1. We listen

    We listen closely to your business, goals and current systems and pin down together what the real problem is.

  2. 2. We plan

    We present scope, timeline and budget in writing, so what will and will not be done is clear from the start.

  3. 3. We design

    We show you the screens and flow before coding and proceed with your approval.

  4. 4. We build

    Not a ready-made template: we code it from scratch for you and share progress regularly.

  5. 5. We test

    We try every page and action in real use and check speed, security and appearance on all devices.

  6. 6. We launch and support

    We put your project live, train your team and then keep up updates, backups and technical support.

We bring your project to life: one country or the whole world

One country

We set the project up for a single market: local language, currency, tax rules and search settings.

Several countries

Each country gets its own address, language and content, so visitors see the right language in their own market.

The whole world

We serve in every language in the world; we can open your project globally, multilingual and multi-currency.

Why Globalsoft

We stay with you after launch

We do not disappear after go-live: maintenance, updates, backups and 24/7 monitoring keep your system running.

World-class frontend

Your interfaces are designed and coded to the level of the best global products: fast, accessible and flawless on every screen.

Meticulous in every detail

Code review, testing and quality control are standard on every project; we skip no technical or visual detail.

Top-tier security

Security comes first in design: encryption, access control, regular security testing and data protection are built in from the start.

Speed and performance

Your pages load fast; performance is measured and continuously improved for user experience and search ranking.

Data, roles and security

Data protection

Retail collects customer names, addresses, e-mails and purchase history.

Roles and activity log

In a shop the cashier, stock clerk, branch manager and accounting do different jobs.

Payments and invoicing

Retail uses cash, card, pay-by-invoice and online payment side by side.

Hosting and backup

If the till stops, sales stop; if the web shop is down, orders are lost.

Multilingual use

In the UK a customer may shop in German, French, Italian or English.

Integrations

Most retailers already have an accounting program, a payment provider, a carrier and sometimes a marketplace account.

Frequently asked questions

Does it connect to a payment terminal?

It depends on the interface the terminal offers; it is assessed separately and stated in writing in the quote.

Are size and colour variants managed?

Yes; each variant can have its own barcode, stock and price.

Is the stock of several shops shown separately?

Yes; balance per shop and warehouse and total stock are seen together.

Does it connect to the existing shop stock?

Yes; web shop and till draw on the same stock source.

Are shop and web orders seen together?

Yes; they appear in one list with channel information and can be filtered.

Can the software work with UK accounting packages?

Yes. We can connect it to Xero, QuickBooks or Sage, or provide clean exports for your accountant.

Will you quote in pounds sterling?

Yes. Every quote is in GBP and states clearly what is and is not included.

Our Services

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Custom Software & Website Development

Software coded from scratch: custom applications, corporate websites, web apps, portals and API integrations. No templates, fast and secure. Get a free quote.

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Mobile App Development

Custom mobile app development for Android, iOS and Huawei, including one codebase for two platforms. Fast, secure and easy to use. Get a free quote.

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E-Commerce Website & Sales Platform

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Digital Transformation & AI Consulting

Consulting for moving from paper and scattered systems to digital, AI and data analysis, reporting and dashboards. A roadmap built around your business. Free quote.

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Technical Support, Maintenance & Security

Technical support after launch, regular maintenance, updates, backups and security checks. Keep your system fast, up to date and protected. Get a free quote.

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Engineering & Factory Systems

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Other industries

Let’s plan your project together

Tell us your idea and we will send the right solution and a clear quote by email.