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Service

Technical Support, Maintenance & Security

The work does not end when software goes live. We handle updates, backups and security checks regularly and respond quickly when something goes wrong.

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What is included

24/7 Security Monitoring

Maintenance & Technical Support

Server, Domain & Email Services

Backup & Data Security

What this industry needs

Regular maintenance

System, library and server updates are applied on time and known vulnerabilities are closed.

Backups

Your data is backed up regularly, so if something fails you carry on from where you were.

Fast response

We answer support requests by email and solve problems in order of priority.

Industries that use this service

Retail & E-Commerce Software

Custom software for UK shops and online retailers: till, stock, online store, click and collect, loyalty and VAT-ready r...

Healthcare & Pharmacy Software

Custom software for UK private clinics, dental and physio practices and pharmacies: appointments, patient records, stock...

How we work

  1. 1. We listen

    We listen closely to your business, goals and current systems and pin down together what the real problem is.

  2. 2. We plan

    We present scope, timeline and budget in writing, so what will and will not be done is clear from the start.

  3. 3. We design

    We show you the screens and flow before coding and proceed with your approval.

  4. 4. We build

    Not a ready-made template: we code it from scratch for you and share progress regularly.

  5. 5. We test

    We try every page and action in real use and check speed, security and appearance on all devices.

  6. 6. We launch and support

    We put your project live, train your team and then keep up updates, backups and technical support.

We bring your project to life: one country or the whole world

One country

We set the project up for a single market: local language, currency, tax rules and search settings.

Several countries

Each country gets its own address, language and content, so visitors see the right language in their own market.

The whole world

We serve in every language in the world; we can open your project globally, multilingual and multi-currency.

Frequently asked questions

Do you support sites built by other companies?

We first review the existing setup, confirm what we can support and share the scope in writing.

What does a security check cover?

Login and permissions, current versions, secure connections, backups and known vulnerabilities are checked, and findings are reported.

Is a support agreement required?

It is not mandatory, but regular maintenance is recommended for security and longevity. We explain the options in the quote.

Other services

Let’s plan your project together

Tell us your idea and we will send the right solution and a clear quote by email.

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