Terms and Conditions
The general framework for our quotes and contracts. Details are always set out in the written offer.
1. Scope
SKY GLOBAL İÇ DIŞ TİCARET VE İTHALAT İHRACAT LTD. ŞTİ. (Globalsoft) applies these framework terms to its quotes, contracts and services in software development, web and mobile applications and business systems. Individual written agreements with the customer take precedence over these terms.
2. Offer and contract
Unless stated otherwise, offers are non-binding. A contract is concluded when an offer is accepted in writing (e-mail is sufficient) or by a signed agreement. Sample screens and descriptions on this website are not binding offers.
3. Scope of work and changes
The scope, deliverables and timelines are set out in the offer. Changes requested after the start are handled as a written change request and may affect price and timeline.
4. Customer cooperation
The customer provides content, access and decisions on time. Delays may shift the schedule.
5. Prices, currency and taxes
Prices and currency (e.g. GBP) are stated in the offer. The tax treatment (e.g. VAT) follows the applicable legal provisions and is shown in the offer or invoice.
6. Payment
Payment terms, milestones and payment methods (e.g. bank transfer) are stated in the offer or invoice.
7. Rights of use
The scope of the rights of use in the delivered software and third-party components (e.g. open-source libraries) are defined in the offer or contract; third-party components are subject to their own licences.
8. Warranty and liability
Warranty and liability are governed by the provisions agreed in the contract and otherwise by the applicable legal provisions.
9. Confidentiality and data protection
We treat customer information as confidential. Personal data is processed in line with our privacy notice.
10. Governing law and jurisdiction
The governing law and jurisdiction are agreed in the respective contract. Where nothing is agreed, the statutory provisions apply.
11. Changes
These terms may be updated. The current version published on this page applies to offers made after its publication date.