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Practice feature

Online doctor appointment booking: patients book any time, your team stays in control

Patients should not wait on a busy phone line to get an appointment. Online booking shows free slots by doctor, room and service, and reception works from the same calendar.

  • German, French, Italian, English
  • Patient data and nFADP in mind
  • Roles and access log

Why online booking

When the phone is busy, reception has to welcome patients and answer calls at once. Online booking moves routine requests straight into the calendar and frees reception for what needs a person.

In Switzerland patients write in different languages. The form is prepared in German, French, Italian and English, and the confirmation e-mail goes out in the language the patient chose.

How the calendar works

For each doctor and service we define duration, buffers and days off. A slot is never given twice, and cancellation and rescheduling rules follow what you decide.

For emergencies the page carries a clear notice: online booking does not replace an emergency call. We write the wording with you.

Your benefits

One calendar

Phone, reception and online bookings meet in one place.

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

Swiss specifics

The form asks only for what is needed; any decision about collecting health information is made with you in writing, with the nFADP in mind. New and existing patients can follow separate flows.

Frequently asked questions

Does it work with our current calendar?

Often yes. We clarify the existing calendar or software and the switchover with you before development starts.

Must patients enter health details?

No. The form holds only the fields needed to book; you decide what is asked.

How are emergencies handled?

The page carries a clear notice for emergencies; online booking does not replace them.