Easy check-in
Arrival is marked with one click.
Practice feature
Waiting room management: who has arrived, who is waiting, who is next
When a patient arrives, reception checks them in with one click; doctors and nurses see the waiting list in order. Waiting time and delays become clear to everyone.
- German, French, Italian, English
- Patient data and nFADP in mind
- Roles and access log
Why waiting feels long
When nobody knows who has arrived, who is in which room and how long they have waited, both staff and patients feel uncertain. A shared screen reduces that.
Screens show only the information needed; we decide with you how details such as names appear in shared areas.
One view for the team
When reception checks a patient in, the entry appears on the doctor’s and nurse’s screen, and a patient taken to a room is marked. Walk-ins and urgent cases can have their own marker.
If there is a delay, the team can be set up to inform the patient by e-mail or message.
Your benefits
Live queue
Waiting patients in order.
Room assignment
Patients are directed to a doctor and room.
Delay information
Waiting time is tracked by the team.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
Swiss specifics
Information shown in shared areas is kept to a minimum with the nFADP in mind; for example a queue number can replace a name. Language choice also applies to on-screen texts.
Frequently asked questions
How are walk-ins handled?
They are added to the queue with a separate marker; you set the rules.
Is the name shown in the waiting room?
Not necessarily; a solution showing less, such as a queue number, can be set up.
Does it connect to the appointment calendar?
Yes, appointments and check-in work with the same calendar.
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