Skip to content
Service journey

Feedback: keep problems at the table, let good reviews out

This page walks through feedback after the meal: a short question, a private message on dissatisfaction, a gentle nudge for happy guests.

  • German, French, Italian, English
  • CHF, VAT and allergen information
  • Data protection under the nFADP

From the guest’s side

Two or three taps are enough. The guest is not bored and you still get clear data.

The question appears in the guest’s language.

On your side

A low score reaches you at once so the issue is solved quickly. Score trends feed into the report.

Your benefits

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your menu, floor plan, stations and existing hardware, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your service and connect it to till, printers, e-mail and payment.

  3. 3

    Test and launch

    We test every flow with real service, train your team and go live only when it is right.

Swiss specifics

Feedback is by e-mail and with consent; data is handled under nFADP principles.

Frequently asked questions

Are negative reviews blocked?

No; the aim is solving the issue early.

Is the survey long?

No, a few taps.

Can results show by waiter?

Depending on rights.