Shorter waits
Guests reach their room faster and reception stays calm even at arrival peaks.
Hotel feature
Online check-in: guests register before they arrive
With digital forms, guests complete registration from their smartphone ahead of time. On arrival, all that is left is the key. Online check-in for hotels means less waiting at the front desk. Cloud hotel software collects the details in advance and passes them straight into your system.
- German, French, Italian and English
- CHF, VAT and tourist tax
- Data protection under revFADP
Less waiting at the front desk
Long queues at check-in are a poor start after a journey. With online check-in, guests receive a link before arrival, enter their details on a smartphone and confirm the house rules. At the front desk, what remains is the personal welcome and handing over the key.
Your team gains time for what guests really value: advice, recommendations and hospitality.
Digital forms instead of paper
We capture registration forms, special requests, arrival time and payment details in digital forms. The data lands directly in the PMS, with no retyping and no errors. We set up data capture the way your canton and municipality require.
We handle personal data with particular care. Access is protected and data is kept only as long as necessary.
Your benefits
Fewer errors
Guests enter their own data, so typing mistakes and follow-up questions disappear.
No app needed
Check-in works through a link in the browser. Guests install nothing.
Multilingual
Forms and notes appear in the guest's language.
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Guest registration under Swiss rules
Requirements for guest registration and data capture differ by canton and municipality. We clarify them with you and reflect them in the forms. This is not legal advice; if in doubt, we recommend asking your municipality.
Frequently asked questions
Do guests have to install an app?
No. Check-in works through a link in the browser of a smartphone or computer.
Does check-in work for guests without a smartphone?
Yes. Reception can take the details on site as usual. Both routes end up in the same system.
How secure is guest data?
Data is transmitted encrypted, access is protected and controlled by role. We agree retention periods with you.
Related topics
PMS: front office and housekeeping
Property management system (PMS) for front desk, room plan, housekeeping and reports. Multilingual, with CHF, VAT and tourist tax.
Learn moreGuest app
Hotel web app for guests: digital guest directory, services, requests and messages on the smartphone, no app store. Quote by e-mail.
Learn moreData protection (revFADP)
Handle guest data securely: revDSG, right of access, deletion and data storage in Switzerland for hotels. Information, not legal advice.
Learn more