No download needed
The web app opens via QR code or link directly in the browser.
Hotel feature
Guest app: your hotel on the guest's smartphone
Information, services and requests in a web app that guests open via QR code or link. No download from an app store. The hotel guest app lives as a web app on your guests’ phones, with no download, and is part of the cloud hotel software from Globalsoft.
- German, French, Italian and English
- CHF, VAT and tourist tax
- Data protection under revFADP
Why a web app instead of an app-store app
Few guests download a hotel app for a two-night stay. A web app opens instantly in the browser, works on any smartphone and is reached by a QR code in the room or a link in the confirmation e-mail. You manage no app-store updates and do not have to persuade guests to download.
The guest app replaces the printed directory, which goes out of date quickly. Opening hours, Wi-Fi, breakfast, excursion tips and house rules are maintained in one place, and every guest sees the current version at once.
What guests can do in the app
Guests read information about the property and the area, request services such as late check-out, extra towels or a restaurant table, and see your offers. Requests land with your team and are visible in the system.
You can send messages to guests, for example about arrival or an event in the house. Everything appears in the guest's language so international guests find their way.
Your benefits
Always up to date
Change it once and every guest sees it at once.
Fewer questions
Guests find answers themselves, and your team saves time at reception.
More revenue
Offers for breakfast, spa or excursions appear at the right moment.
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Multilingual for international guests
The app appears in German, French, Italian and English so guests from across Switzerland and abroad feel at home.
Frequently asked questions
Do guests have to download an app?
No. The guest app is a web app that opens via QR code or link in the browser.
Can I change the content myself?
Yes, you maintain texts, opening hours and offers yourself in the admin area.
Is personal data stored?
We store only what is needed for the requested services and follow the Swiss Data Protection Act (revDSG).
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