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Hotel feature

Guest communication: for event and tourism businesses

Confirmation, reminder, programme information and thank-you messages go out automatically. The guest is informed in their own language by email or SMS.

  • German, French, Italian and English
  • CHF, VAT and tourist tax
  • Data protection under revFADP

The right message at the right time

A confirmation goes out at booking, a reminder with the meeting point the day before and a thank-you afterwards. Texts and timing are set by the business; email or SMS is used per the guest’s preference.

Your benefits

How we work

  1. 1

    Clarify requirements

    By e-mail we discuss your property, your workflows and your goals and agree on the scope.

  2. 2

    Build and connect

    We build the solution to fit your hotel and connect it to your existing systems.

  3. 3

    Test and launch

    We test with real workflows, train your team and only go live when everything is right.

Swiss specifics

Consent and contact preferences for email and SMS are recorded; the rules belong to the business.

Frequently asked questions

Do SMS cost extra?

Email is included; for SMS the provider’s fee passes on and is clarified up front.