Review request
Traceable.
Hotel feature
Reviews: for event and tourism businesses
After the event a thank-you message and short review request go out; results gather by event and guide. Happy guests are pointed to a review link.
- German, French, Italian and English
- CHF, VAT and tourist tax
- Data protection under revFADP
Learning from feedback
The message goes out one or two days after the event and asks for a score and a short comment. If a low score comes in, the manager is notified and the guest can be answered quickly; results feed into planning the next events.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Swiss specifics
The review rules of external platforms apply separately and are the business’s responsibility.
Frequently asked questions
Are reviews shown publicly?
Optional; internal scores can stay private and selected comments are shown on your site.
Related topics
Guest communication
Confirmation, reminder, programme information and thank-you messages go out automatically.
Learn moreReports
Occupancy, revenue, cancellation rate and satisfaction per event appear on one screen.
Learn moreParticipant management
Participant details, notes, size, level and non-medical needs sit on one list.
Learn more