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Booking journey

Booking to delivery for event and tourism businesses

Businesses in Leeds, Glasgow, Edinburgh, Bristol and Cardiff get the same fixed-scope approach and a named contact who replies within a working day. After booking, participant details are collected, guide and equipment prepared, a reminder sent and the event delivered. Arrival is ticked on the phone.

  • English and the community languages your customers speak
  • GBP, VAT and local levies
  • Data protection under UK GDPR

From booking to the event

Missing details (size, level, contact) are requested from participants via a link; a reminder with meeting information goes out the day before. On the day the guide opens the list on the phone, ticks off arrivals and enters notes.

Your benefits

How we work

  1. 1

    Clarify requirements

    By e-mail we discuss your property, your workflows and your goals and agree on the scope.

  2. 2

    Build and connect

    We build the solution to fit your hotel and connect it to your existing systems.

  3. 3

    Test and launch

    We test with real workflows, train your team and only go live when everything is right.

UK specifics

Safety and responsibility during delivery belong to the business and guide; the software organises information and record flow.

Frequently asked questions

How are no-shows handled?

Marked as no-show; your refund or fee rule is applied automatically.