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Hotel feature

Guides and staff for event and tourism businesses, built for UK businesses

Teams in London, Manchester and Birmingham usually want this running before the next quarter, so the scope is built around how your people actually work. A weekly roster assigns guides and instructors to events; certificate expiry, availability and backup are visible. The guide sees their schedule on the phone.

  • English and the community languages your customers speak
  • GBP, VAT and local levies
  • Data protection under UK GDPR

The right guide on the right tour

Guides and instructors enter their availability; the system suggests a person who fits certificate, language and level. A reminder opens for someone whose certificate is about to expire; a backup is assigned where someone drops out through illness or weather.

Your benefits

How we work

  1. 1

    Clarify requirements

    By e-mail we discuss your property, your workflows and your goals and agree on the scope.

  2. 2

    Build and connect

    We build the solution to fit your hotel and connect it to your existing systems.

  3. 3

    Test and launch

    We test with real workflows, train your team and only go live when everything is right.

UK specifics

Working-time, certification and liability rules depend on employment contracts and regulation; the business defines the rules.

Frequently asked questions

Are freelance guides managed too?

Yes; as a separate working type tracked by hours or per tour fee.