Person and contacts
Ready on site.
Hotel feature
Client file for home care and care homes
Personal data is handled under UK GDPR and ICO guidance, so access, retention and deletion are defined early instead of bolted on later. Contacts, relatives, representative and alert notes sit in one client file. Access is limited by permission and every opening is logged.
- English and the community languages your customers speak
- GBP, VAT and local levies
- Data protection under UK GDPR
Seeing the client as a whole
The client’s identity, contact, insurer and relatives’ details are held together; care plan, visit reports and documents open from the same file. Sensitive notes are visible only to authorised staff.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
UK specifics
Health data is personal data requiring special protection; access and retention rules are strictly set by the organisation.
Frequently asked questions
Who can see the client file?
Only people authorised by role; every access is logged.
Related topics
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Care plan for home care and care homes: service list, frequency and duration and goals. GBP pricing with 20% VAT shown clearly, UK GDPR-aware, reply within one working day.
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Learn moreData protection (UK GDPR)
Data protection (UK GDPR) for home care and care homes in the UK: fixed GBP quote with 20% VAT, UK GDPR-aware.
Learn more