Service
Technical Support, Maintenance & Security
The work does not end when software goes live. We handle updates, backups and security checks regularly and respond quickly when something goes wrong.
What is included
What this industry needs
Regular maintenance
System, library and server updates are applied on time and known vulnerabilities are closed.
Backups
Your data is backed up regularly, so if something fails you carry on from where you were.
Fast response
We answer support requests by email and solve problems in order of priority.
Industries that use this service
Domestic & Foreign Trade Software
Custom software for domestic and foreign trade: order and quote management, account and stock tracking, supplier and cus...
Retail & E-Commerce Software
Custom software for retail and e-commerce: online store, payment and shipping integration, marketplace connections, orde...
Healthcare & Pharmacy Software
Custom software for clinics, practices and pharmacies: appointments, patient records, product and stock tracking and sec...
How we work
1. We listen
We listen closely to your business, goals and current systems and pin down together what the real problem is.
2. We plan
We present scope, timeline and budget in writing, so what will and will not be done is clear from the start.
3. We design
We show you the screens and flow before coding and proceed with your approval.
4. We build
Not a ready-made template: we code it from scratch for you and share progress regularly.
5. We test
We try every page and action in real use and check speed, security and appearance on all devices.
6. We launch and support
We put your project live, train your team and then keep up updates, backups and technical support.
We bring your project to life: one country or the whole world
One country
We set the project up for a single market: local language, currency, tax rules and search settings.
Several countries
Each country gets its own address, language and content, so visitors see the right language in their own market.
The whole world
We serve in every language in the world; we can open your project globally, multilingual and multi-currency.
Frequently asked questions
Do you support sites built by other companies?
We first review the existing setup, confirm what we can support and share the scope in writing.
What does a security check cover?
Login and permissions, current versions, secure connections, backups and known vulnerabilities are checked, and findings are reported.
Is a support agreement required?
It is not mandatory, but regular maintenance is recommended for security and longevity. We explain the options in the quote.
Why Globalsoft
We stay with you after launch
We do not disappear after go-live: maintenance, updates, backups and 24/7 monitoring keep your system running.
World-class frontend
Your interfaces are designed and coded to the level of the best global products: fast, accessible and flawless on every screen.
Engineering at big-platform level
We build systems to the standard of the world's large platforms: scalable architecture, clean code and reliable uptime.
Meticulous in every detail
Code review, testing and quality control are standard on every project; we skip no technical or visual detail.
Our goal: the world's best technology
We choose the most current and capable technologies, keep versions up to date and keep your project from ageing.
Top-tier security
Security comes first in design: encryption, access control, regular security testing and data protection are built in from the start.
Speed and performance
Your pages load fast; performance is measured and continuously improved for user experience and search ranking.
Visibility in search engines
Technical SEO, clean heading structure and fast pages help customers find you on Google.
Your source code and data are yours
You own the code and data; you stay independent and can move them whenever you wish.
Other services
Custom Software & Website Development
Mobile App Development
E-Commerce Website & Sales Platform
Business Management Systems
Ticketing, Events & QR Code Systems
Custom Software Development for Your Industry
SEO, Digital Marketing & Design
Engineering & Factory Systems
Digital Transformation & AI Consulting
Let’s plan your project together
Tell us your idea and we will send the right solution and a clear quote by email.