Backup
Daily, multiple copies.
When trade software stops, orders and invoices stop; data loss is even more expensive. The system takes regular backups, tests that a backup can really be restored, monitors the server and, if wanted, hosts in Switzerland.
Database and documents are backed up daily; backups are kept in several copies and at a different location. Restores are tried at regular intervals and, in case of failure, the targeted data-loss window is stated in writing in the contract.
Downtime periods and service levels are set in writing in the contract; no guarantee is given beforehand.
Server and application are monitored continuously; the team is informed of outages or slowdowns. Updates are made in a planned maintenance window and the hosting location (Switzerland or another region) is stated in the contract.
Hosting fees are shown as a separate item in the quote.
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
We test every flow with realistic cases, train your team and go live only when it is right.
In Switzerland many trading firms want their data kept in the country and the system being up depends on the shipping calendar. The system offers a Swiss hosting option, backups and monitoring; service levels and responsibilities are set in writing in the contract.
In several copies and at a different location; the place is stated in writing in the contract.
Yes, after a suitability check the option of installing on your own server is assessed.
Data protection in trade software: roles and permissions, access log, deletion requests, Swiss server option. Quote by e-mail.
Learn moreRoles in trade software: sales, warehouse, accounting, management; permission matrix and audit log. For Switzerland. Quote by e-mail.
Learn moreTrade software integrations: accounting, bank file, web shop, carrier, Excel and CSV. For Switzerland. Quote by e-mail.
Learn more