Cloud
Or own server.
If the till stops, sales stop; if the web shop is down, orders are lost. The software can run in the cloud or on the company's own server; backups are taken regularly, restoring is tested in advance and updates are planned outside busy hours.
The solution can be set up in the cloud, on the company's own server or as a mix. The choice is made together based on the number of shops, web-shop traffic and data policy; how the till works during an internet outage is assessed separately.
Availability and response times are stated in writing in the quote.
Backups are taken at set intervals and stored in a separate location. Updates are planned for when shops are closed or sales are low and announced in advance.
Uninterrupted operation cannot be guaranteed for any system.
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
We test every flow with realistic cases, train your team and go live only when it is right.
Many Swiss companies want data kept in the country. Server location and backup terms are chosen together at quote stage and stated in writing. Capacity for busy shopping periods is planned separately.
The frequency is set with the company; a daily backup is a common start.
Offline options are assessed separately and presented in writing.
Data protection: access rights on customer data, deletion request log, consent status and access trail. No compliance guarantee. Quote by e-mail.
Learn moreRoles and activity log: cashier, stock clerk, branch manager, accounting; trail of price and return changes. Quote by e-mail.
Learn moreIntegration: accounting, payment provider, carrier, marketplace and CSV/Excel; scope assessed separately. Quote by e-mail.
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