Service calendar
Ready on site.
Hotel feature
Customer portal: for cleaning and facility services
The customer sees the service calendar, check results and selected photos in the portal and sends extra requests or complaints directly.
- English and the community languages your customers speak
- EUR, IVA and local levies
- Data protection under GDPR
Informed customers, a quieter phone
The customer’s manager sees only their own sites; incoming requests go directly to the relevant team leader and response time is tracked. Thanks to secure login, documents and invoices stay in the portal rather than circulating by email.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Spanish specifics
Which information opens in the portal depends on the customer contract and the company’s policy.
Frequently asked questions
How secure is portal login?
Password and, if wanted, two-step verification; the method is chosen per risk assessment.
Related topics
Quality control
A supervisor inspects the site, scores items and returns gaps to the crew.
Learn moreComplaint handling
A complaint is recorded and linked to the site and crew; an owner is assigned and resolution time tracked.
Learn morePhoto evidence
The crew member photographs before and after; photos are saved tied to site, time and task.
Learn more