Round
Ordered stops.
Company type
Courier: many deliveries, clear proof
In courier and last-mile work there are hundreds of small deliveries a day. The system keeps stop order, driver app, proof of delivery and the delivery notice to the customer together; undelivered items are listed separately.
- German, French, Italian, English
- QR-bill and CHF
- Roles and audit log
Daily round
At the start of the day, parcels are assigned to stops and drivers; the driver app shows an ordered list. The driver confirms the delivery and can add a signature or photo; the new status reaches the office at once.
The scope of route optimization is assessed separately.
Notices and returns
An e-mail notice to the customer before and after delivery is prepared. For a recipient not at home, a second attempt or a pickup point is recorded; return parcels are tracked in a separate flow.
If SMS sending is to be used, it is assessed separately.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
Swiss-specific points
Swiss addresses can appear in four languages, with narrow streets in cities and long distances in mountain areas. The system holds address and notice language per customer; delivery times can be defined by canton.
Frequently asked questions
Can a photo be taken at delivery?
Yes; signature and photo are added in the driver app and the record is linked to the shipment.
Does the customer get a notice?
An e-mail notice is prepared; SMS is assessed separately.
Related topics
Driver app
Driver app: daily tour list, stop details, status updates and delivery photos from a phone. For Swiss logistics companies. Quote by e-mail.
Learn moreDelivery note and proof of delivery
Delivery note and proof of delivery: automatic documents, signature, photo and PDF archive. For Swiss logistics companies. Quote by e-mail.
Learn moreShipment tracking
Shipment tracking: status, position, delivery time and customer notification on one screen. For Swiss logistics companies. Quote by e-mail.
Learn more