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Australian specific

Data protection: resident and owner data in Australia, by role

Property management handles personal data: addresses, contracts, payments, sometimes health or family details. Who can access it, where it is stored and when it is deleted must be clear from the start.

  • English and community languages
  • BPAY and AUD
  • Roles and audit log

Scope

Resident, owner, tenant and supplier data is separated in the system by role and purpose. Sensitive fields are visible only to authorised people.

Legal assessment remains your responsibility.

Requests and deletion

A person’s data can be searched and reported; records past their retention period are listed and deleted with your approval. A data processing agreement is prepared separately.

This page is not legal advice.

Your benefits

Log

Access and change.

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

Australian-specific points

The Australian Privacy Act 1988 (Privacy Act) protects personal data. Technical and organisational measures support working in line with it; no compliance statement or legal opinion is given.

Frequently asked questions

Where is the data stored?

On hosting infrastructure in Australia; details are given in writing at quote stage.

Is there a data processing agreement?

Yes; it is prepared at contract stage.