Stock differs in store, warehouse and web
A sold item still shows in the web shop and the customer orders in vain.
Industry
Retail and E-Commerce Software Sweden
Till, stock, web shop and returns in one piece of software: for Swedish retail businesses, with SEK and the Klarna.
Till and sales
Till and web, one sales record
Store till, web order and return meet in the same sales ledger; stock and turnover stay current at all times.
- One basket logic
- Instant stock booking
- Prices in SEK
Stock and warehouse
Stock everywhere, in one number
Store, warehouse and web stock on one screen; for items falling to the minimum level an order suggestion is prepared.
- Minimum stock alert
- Transfer between branches
- Count difference report
Mobile store tool
The phone, becomes a store tool
An employee scans an item at the shelf, sees price and stock and counts; answers the customer without going to the till.
- Quick lookup by barcode
- Price and stock at hand
- Counting at the shelf
Promotion calendar
Promotions, planned by calendar
Sale periods are defined by date; the price changes at the till and in the web shop at the same time and results are read per promotion.
- Start and end date
- Same price at till and web
- Promotion result report
Key figures
The right figure, leads to the right decision
Turnover, basket average and conversion rate are visible per branch and channel; which item and promotion works can be read.
- Daily and weekly turnover
- Basket average
- Branch comparison
Order tracking
Every order, followed step by step
An order is followed through preparing, shipped and delivered; the tracking number goes to the customer.
- Every order status visible
- Automatic tracking number
- E-mail notice to the customer
Customer communication
Customer e-mail, recorded and consistent
Order confirmation, shipping notice and return reply are prepared in the customer’s language and kept with the order.
- Four-language templates
- Sending with company approval
- All mail linked to the order
Order board
All orders, on one board
The warehouse team sees open, payment-pending and ready orders on one board; the priority order is clear.
- Open orders at a glance
- Pending payment alert
- Ready ones marked
Branches
Every branch, in the same system
Several branches work in one system; stock, sales and transfers are followed per branch and head office sees the whole.
- Stock per branch
- Transfer between branches
- Branch comparison report
Customer journey
From discovery to loyalty, one record
The customer’s first visit, purchase and return are collected in one account; loyalty card and promotions work from this history.
- Customer account and history
- Points and promotions
- Repeat purchase tracking
What retailers expect from their software
Till and web shop run separately
Prices and promotions are updated by hand in two places, errors are inevitable.
Returns and complaints go untracked
Why a return came, who answered it: nobody knows clearly.
The journey of an order: basket to door
1. From order to delivery
An order starts in the basket, is confirmed by payment, prepared in the warehouse and reaches the customer by carrier.
2. Return and exchange journey
Returns are unavoidable in retail; what matters is resolving them quickly and traceably.
3. Complaint handling
A complaint is a chance to keep the customer; a lost e-mail or forgotten note damages trust.
4. Loyalty journey
A loyalty programme carries the customer to the second and third purchase.
Who it is for
Specialty shop and boutique
For a single specialty shop or boutique, a till, stock, customer card and, if wanted, a small web shop are enough.
Online merchant
An online-only business has no shop but does have warehouse, packing and shipping.
Retail chain
In a chain with many branches the main challenge is consistency: the same item must appear in every branch with the same name, the same price and correct stock.
Direct-to-consumer brand
Businesses that make their own products and sell directly to customers manage web shop, on-site sales point and dealer channel together.
Retail segments
Fashion and apparel
In fashion one item splits into dozens of stock lines by size and colour, collections change with the season and return rates are high.
Food and delicatessen
In food retail some goods are weighed, some are packaged and every item has a best-before date.
Electronics shop
In electronics sales the item's serial number, warranty period and any service record matter.
Cosmetics and drugstore
Cosmetics and drugstores have many small items, brand ranges, frequent promotions and repeat customers.
Sports and outdoor
In sports and outdoor shops demand follows the season, equipment is rented and products such as bikes or skis go in for servicing.
Furniture and home decor
In furniture the product often arrives to order, is large and heavy, needs a delivery appointment and assembly, and the customer pays a deposit.
What we deliver
Our services for this industry
Custom Software & Website Development
Software coded from scratch: custom applications, corporate websites, web apps, portals and API integrations. No templates, fast a...
- Custom Software Development
- Website Design & Development
- Web Applications & Portals
- Enterprise Software (ERP, CRM, B2B, B2C)
- API & Integration Solutions
E-Commerce Website & Sales Platform
Custom e-commerce website: payment, shipping and accounting integration, marketplace connections, order and stock management. Fast...
- E-Commerce Websites
- Marketplace Integrations
- Payment, Shipping & Accounting Integration
- Order & Stock Management
SEO, Digital Marketing & Design
SEO consulting, social media management, Google and Meta ads, logo and corporate identity, UI/UX design. Make your brand visible o...
- SEO Consulting
- Social Media Management
- Google & Meta Ads
- Logo & Corporate Identity
- UI/UX Interface Design
All our services
Custom Software & Website Development
Software coded from scratch: custom applications, corporate websites, web apps, portals and API integrations....
Mobile App Development
Custom mobile app development for Android, iOS and Huawei, including one codebase for two platforms. Fast, sec...
E-Commerce Website & Sales Platform
Custom e-commerce website: payment, shipping and accounting integration, marketplace connections, order and st...
Business Management Systems
Appointment, reservation, staff and leave, customer tracking, project, dues and support systems: custom manage...
Ticketing, Events & QR Code Systems
Online ticket sales, QR code entry control, event and attendee management, occupancy and revenue reports. Cust...
Custom Software Development for Your Industry
Industry-specific software for hotels, restaurants, pharmacies, schools, construction, production and logistic...
SEO, Digital Marketing & Design
SEO consulting, social media management, Google and Meta ads, logo and corporate identity, UI/UX design. Make...
Engineering & Factory Systems
Factory management, production tracking and planning, stock and raw materials, quality control, machine mainte...
Digital Transformation & AI Consulting
Consulting for moving from paper and scattered systems to digital, AI and data analysis, reporting and dashboa...
Technical Support, Maintenance & Security
Technical support after launch, regular maintenance, updates, backups and security checks. Keep your system fa...
How we work
1. We listen
We listen closely to your business, goals and current systems and pin down together what the real problem is.
2. We plan
We present scope, timeline and budget in writing, so what will and will not be done is clear from the start.
3. We design
We show you the screens and flow before coding and proceed with your approval.
4. We build
Not a ready-made template: we code it from scratch for you and share progress regularly.
5. We test
We try every page and action in real use and check speed, security and appearance on all devices.
6. We launch and support
We put your project live, train your team and then keep up updates, backups and technical support.
We bring your project to life: one country or the whole world
One country
We set the project up for a single market: local language, currency, tax rules and search settings.
Several countries
Each country gets its own address, language and content, so visitors see the right language in their own market.
The whole world
We serve in every language in the world; we can open your project globally, multilingual and multi-currency.
Why Globalsoft
One team, all the software
Website, mobile and back office from the same team.
Built around how your retail business runs
Not a template: coded around your till, stock and web shop processes.
Support in your language
Fast, written e-mail support with every request on record.
Transparent pricing
Scope in writing up front, no surprise costs.
Ready to grow
Add branches, countries and languages without a rewrite.
Data, roles and security
Data protection
Retail collects customer names, addresses, e-mails and purchase history.
Roles and activity log
In a shop the cashier, stock clerk, branch manager and accounting do different jobs.
Payments and invoicing
Retail uses cash, card, pay-by-invoice and online payment side by side.
Hosting and backup
If the till stops, sales stop; if the web shop is down, orders are lost.
Multilingual use
In Sweden a customer may shop in English or your own community language.
Integrations
Most retailers already have an accounting program, a payment provider, a carrier and sometimes a marketplace account.
Frequently asked questions
Does it connect to a payment terminal?
It depends on the interface the terminal offers; it is assessed separately and stated in writing in the quote.
Are size and colour variants managed?
Yes; each variant can have its own barcode, stock and price.
Is the stock of several shops shown separately?
Yes; balance per shop and warehouse and total stock are seen together.
Does it connect to the existing shop stock?
Yes; web shop and till draw on the same stock source.
Are shop and web orders seen together?
Yes; they appear in one list with channel information and can be filtered.
Are shop and web returns managed in the same place?
Yes; they match by order number, channel information is kept and reports can be run per channel.
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Let’s plan your project together
Tell us your idea and we will send the right solution and a clear quote by email.