Templates
Ready drafts for referrals, reports and prescriptions.
Practice feature
Prescription and referral management: templates, records and repeat requests in one flow across the Kingdom
The Personal Data Protection Law (PDPL) and SDAIA guidance shape how records are kept, so access and retention are defined early. Prescriptions, referrals and reports are prepared from templates, attached to the patient record and kept in history. Repeat-prescription requests reach the team in an orderly way and stay on record.
- English and community languages
- Patient data and PDPL in mind
- Roles and access log
Stop retyping documents
Frequently used referral and report texts become templates; the doctor fills in only what differs. Each document is attached to the patient record and found through history.
If a document is needed in the patient’s language, templates can be prepared in the languages your customers speak.
Repeat-prescription flow
The patient sends a repeat request through the portal or by e-mail; it reaches the team, the doctor reviews it and the outcome is recorded. Medical decisions always stay with the doctor.
Who may prepare and who may approve a document is defined by role and logged.
Your benefits
Linked to the record
Each document appears in the patient file.
Repeat requests
Request, review and outcome in one flow.
Rights log
See who prepared and who approved.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
Saudi specifics
Official prescription and referral formats and electronic prescription connections depend on your setup and the relevant provider; they are clarified with you in writing before development.
Frequently asked questions
Does the software make medical decisions?
No. It organises and records documents; medical decisions belong to the doctor.
Can we use our existing document templates?
Yes. We take your templates and move them into the system.
How does a patient ask for a repeat prescription?
Through the portal or by e-mail; the request reaches the team and is recorded.
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