Order
E-mail and form.
Logistics feature
Transport order: address, cargo, price and status, built for Qatar
Customers in Qatar commonly identify themselves with a QID, so forms and records leave room for it. Transport requests arriving by phone, e-mail and spreadsheet are easily lost. The system records each request as an order, keeps address, cargo, price and time window, and passes it to planning.
- English and community languages
- payment link and QAR
- Roles and audit log
Order entry
An order is entered from e-mail, phone or customer form; pickup and delivery address, cargo type, weight, volume and time window are recorded. For repeat customers it is copied from a previous order.
Permits and documents required for special cargo are the company’s responsibility.
Price and planning
Price is calculated by distance, weight, volume or a fixed tariff and sent as a QAR quote by e-mail. A confirmed order drops into route planning with one click.
Tariffs and surcharges are entered by the company.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
Qatari-specific points
Qatari customers expect quotes in their own language and in QAR. Quotes and order documents are prepared in DE, FR, IT or EN; the payment link is used for invoicing, and tax rates are clarified with the accountant.
Frequently asked questions
Can we import existing orders?
Yes; an Excel or CSV list is imported and the fields are matched at project start.
Can customers enter orders?
Yes; a customer form or portal is assessed separately.
Related topics
Shipment tracking
Where the shipment is and when it arrives in Qatar: shipment status and estimated arrival time. QAR quote, Arabic and English.
Learn moreTour and route planning
Tour plan: vehicle, driver and stop order in Qatar: vehicle and driver assignment and stop order suggestion. QAR quote, Arabic and English.
Learn moreFreight invoicing
From shipment to invoice with the payment link in Qatar: invoice from shipment and payment link and QAR. QAR quote, Arabic and English.
Learn more