Warranty period
Fewer errors.
Hotel feature
Warranty and complaints for trades businesses
Customers in Qatar commonly identify themselves with a QID, so forms and records leave room for it. Warranty periods, complaints and rectification work are recorded against each job. Photos and reports are ready as evidence, return visits are planned and their cost is visible.
- English and the community languages your customers speak
- QAR, tax and local levies
- Data protection under PDPL
Complaints recorded and followed up
When a complaint arrives, the related job’s report, photos and warranty date open on one screen. The rectification visit is planned and what was done and who is responsible is noted, so the same issue does not come back.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Qatari specifics
Warranty and defect-notice periods depend on the contract and the law; the business records the deadlines and the system reminds.
Frequently asked questions
Are warranty jobs invoiced separately?
Jobs under warranty are recorded without invoice but their cost reflects in the job’s margin.
Related topics
Photo documentation
Photo documentation for trades businesses in Qatar: stored with date and place and before and after. QAR quote, Arabic and English.
Learn moreCustomers and history
Customers and history for trades businesses in Qatar: customer card and job history. QAR quote, Arabic and English.
Learn moreJob sites and projects
Job sites and projects for trades businesses in Qatar: phase and progress and subcontractor record. QAR quote, Arabic and English.
Learn more