No platform commission
Every direct booking saves intermediary fees. The money stays in your business and pays for your own marketing.
Hotel feature
Direct booking for Italian hotels: guests book straight with you
Italian teams often work in several national languages with English or Turkish alongside, so screens and messages are prepared for that from day one. A booking engine on your own website brings reservations without platform commission, in your guests' language and with correct Italian prices. A hotel booking system from Globalsoft works as an online booking system for hotels right on your own website: guests book directly, and price, data and guest relationship stay with you.
- Italian and English
- EUR, VAT and tourist tax
- Data protection under GDPR
Why direct bookings matter for Italian hotels
Every booking through an online platform costs a commission. With direct bookings that money stays in your business, and you build the guest relationship yourself: you know the guest's e-mail address and wishes and can invite them back for the next stay.
Conditions in Italy are favourable. Since 1 December 2022, price parity clauses of booking platforms are banned by law (the so-called "Lex Booking"). On your own website you may therefore offer a better price or extras, such as breakfast, late check-out or a welcome drink.
What the Globalsoft booking engine does
We build the booking engine to fit your hotel and integrate it into your website. Guests choose dates, room category and extras, see the total price in EUR and receive an instant confirmation. Rooms, prices and availability are connected to your property management system (PMS), so double bookings do not happen.
Booking works as fast on a smartphone as on a computer. That matters, because many guests research on the move and drop out when a form is too long or confusing.
Your benefits
Four national languages
Guests book in Italian or English. Confirmations and reminders follow in the same language.
Correct Italian prices
Shown in EUR with VAT and tourist tax, the way guests expect the final price, with no surprise at reception.
Extra sales
Breakfast, parking, wellness or transfers can be offered at booking and raise revenue per guest.
How we work
- 1
Clarify requirements
By e-mail we discuss room categories, seasonal rates, extras and your current website.
- 2
Build and connect
We build the booking engine in your hotel's design and connect it to the PMS, e-mail and payment.
- 3
Test and go live
We test every booking path on computer and smartphone and only publish when everything is right.
Made for the Italian market
Price calculation takes into account EUR, the VAT rate for accommodation and the tourist tax, which is regulated differently from municipality to municipality. On request we add common Italian payment methods such as Satispay and credit cards.
Frequently asked questions
How much does a booking engine for my hotel cost?
The price depends on the number of rooms, features and connections. After a short exchange by e-mail we prepare a no-obligation quote with a clear fixed price.
Can the booking engine be added to my existing website?
Yes. We integrate it into your current website or build a new one if the present solution is too old. The design matches your hotel.
Will there be double bookings if I also sell on Booking.com?
No, as long as the engine is connected to your PMS and a channel manager. Availability is then synchronised across all channels.
Are guests informed in their own language?
Yes. The booking page, confirmation and reminder e-mails appear in Italian and English.
Related topics
Channel manager
Channel manager with OTA connections: control prices and availability for Booking.com, Expedia and your website from one place, with no overbookings. Fixed EUR pricing.
Learn morePMS: front office and housekeeping
Property management system (PMS) for front desk, room plan, housekeeping and reports. Multilingual, with EUR, VAT and tourist tax. Revised GDPR aware, e-invoices and Satispay.
Learn moreEUR, VAT and tourist tax
Invoices in EUR, Italian VAT with the accommodation rate and tourist tax handled correctly in your hotel system. For Italian hotels. Quote by e-mail. e-invoices and Satispay.
Learn more