Confirmation message
Save time.
Hotel feature
Guest communication for event and tourism businesses across Italy
Italian teams work mostly in Italian, often with English, Turkish or other languages among staff and customers; interfaces and messages are built for that from the start. Italian teams often work in several national languages with English or Turkish alongside, so screens and messages are prepared for that from day one. Confirmation, reminder, programme information and thank-you messages go out automatically. The guest is informed in their own language by email or SMS.
- Italian and English
- EUR, VAT and tourist tax
- Data protection under GDPR
The right message at the right time
A confirmation goes out at booking, a reminder with the meeting point the day before and a thank-you afterwards. Texts and timing are set by the business; email or SMS is used per the guest’s preference.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Italian specifics
Consent and contact preferences for email and SMS are recorded; the rules belong to the business.
Frequently asked questions
Do SMS cost extra?
Email is included; for SMS the provider’s fee passes on and is clarified up front.
Related topics
Booking and registration
Booking and registration for event and tourism businesses, built for Italian SMEs in Italy: fixed-price quote in EUR + VAT, GDPR-compliant.
Learn moreWeather and cancellations
Weather and cancellations for event and tourism businesses in Italy: fixed-price quote in EUR + VAT, GDPR-compliant.
Learn moreReviews
Reviews for event and tourism businesses in Italy: fixed-price quote in EUR + VAT, GDPR-compliant.
Learn more