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Hotel feature

Owner communication for veterinary practices

UK teams often run English first with Turkish or other languages for customers and staff, so screens and messages are set up for that from day one. Appointment confirmation, vaccination reminders, result information and thank-you messages go out automatically. The owner gets email or SMS in their own language.

  • English and the community languages your customers speak
  • GBP, VAT and local levies
  • Data protection under UK GDPR

Open communication with owners

Message texts and timing are set by the practice; email or SMS is used per owner preference. Aftercare instructions or reminders after treatment go through the same channel and are recorded on the patient card.

Your benefits

How we work

  1. 1

    Clarify requirements

    By e-mail we discuss your property, your workflows and your goals and agree on the scope.

  2. 2

    Build and connect

    We build the solution to fit your hotel and connect it to your existing systems.

  3. 3

    Test and launch

    We test with real workflows, train your team and only go live when everything is right.

UK specifics

Consent and contact preferences for email and SMS are recorded; marketing messages depend on separate consent.

Frequently asked questions

Do SMS cost extra?

Email is included; for SMS the provider’s fee passes on and is clarified up front.