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Booking journey

Emergency to aftercare for veterinary practices

Businesses in Leeds, Glasgow, Edinburgh, Bristol and Cardiff get the same fixed-scope approach and a named contact who replies within a working day. An emergency call comes, the on-call vet is informed, the patient is recorded, admitted if needed and follow-up planned after discharge.

  • English and the community languages your customers speak
  • GBP, VAT and local levies
  • Data protection under UK GDPR

From emergency to aftercare

The call is recorded with a quick form, the on-call vet gets a phone notification and the patient card is ready. If admission is needed, a room and care list open; at discharge aftercare instructions go to the owner and a check-up is booked.

Your benefits

How we work

  1. 1

    Clarify requirements

    By e-mail we discuss your property, your workflows and your goals and agree on the scope.

  2. 2

    Build and connect

    We build the solution to fit your hotel and connect it to your existing systems.

  3. 3

    Test and launch

    We test with real workflows, train your team and only go live when everything is right.

UK specifics

Emergency decisions and discharge instructions belong to the vet; the software provides record, notification and calendar.

Frequently asked questions

Is a different emergency fee applied?

Yes; the emergency rate and overtime are defined and show as separate items on the bill.