Backup
Daily, multiple copies.
UK specific
Order and invoice data safe, system running, for UK teams
Invoices follow UK practice: 20% VAT shown separately, HMRC Making Tax Digital in mind, and payment by Faster Payments, Bacs or card. When trade software stops, orders and invoices stop; data loss is even more expensive. The system takes regular backups, tests that a backup can really be restored, monitors the server and, if wanted, hosts in the UK.
- English and community languages
- Bacs and GBP
- Roles and audit log
Backup and restore
Database and documents are backed up daily; backups are kept in several copies and at a different location. Restores are tried at regular intervals and, in case of failure, the targeted data-loss window is stated in writing in the contract.
Downtime periods and service levels are set in writing in the contract; no guarantee is given beforehand.
Hosting and monitoring
Server and application are monitored continuously; the team is informed of outages or slowdowns. Updates are made in a planned maintenance window and the hosting location (the UK or another region) is stated in the contract.
Hosting fees are shown as a separate item in the quote.
Your benefits
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
UK-specific points
In the UK many trading firms want their data kept in the country and the system being up depends on the shipping calendar. The system offers a UK hosting option, backups and monitoring; service levels and responsibilities are set in writing in the contract.
Frequently asked questions
Where are backups kept?
In several copies and at a different location; the place is stated in writing in the contract.
Can it run on our own server?
Yes, after a suitability check the option of installing on your own server is assessed.
Related topics
Data protection
Customer and supplier data is protected in the UK: fixed GBP quote with 20% VAT, UK GDPR-aware.
Learn moreRoles and log
Everyone sees only their work, every action is logged in the UK: fixed GBP quote with 20% VAT, UK GDPR-aware.
Learn moreIntegrations
Works together with your existing tools in the UK: fixed GBP quote with 20% VAT, UK GDPR-aware.
Learn more