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Hotel feature

Key handover for real estate agencies, for UK teams

We build for how UK small and mid-sized firms really run: Companies House filings, bank holidays, VAT quarters and seasonal peaks. Meter readings, number of keys and condition are filled in on the phone, photographed and signed by the parties. The protocol is stored in the file.

  • English and the community languages your customers speak
  • GBP, VAT and local levies
  • Data protection under UK GDPR

The handover moment on record

The condition and defects of each room are noted with photos; tenant and owner sign and both receive a PDF. If a dispute arises later, the condition at handover is documented.

Your benefits

How we work

  1. 1

    Clarify requirements

    By e-mail we discuss your property, your workflows and your goals and agree on the scope.

  2. 2

    Build and connect

    We build the solution to fit your hotel and connect it to your existing systems.

  3. 3

    Test and launch

    We test with real workflows, train your team and only go live when everything is right.

UK specifics

The content and legal effect of a handover protocol depend on the contract and applicable rules; the agency defines the protocol format.

Frequently asked questions

Can the protocol template follow our format?

Yes; rooms and checklist items are coded to your agency’s format.