Appointment link
A dedicated link per video appointment.
Practice feature
Video consultation: appointment-linked video visits alongside the patient record, for UK teams
Invoices follow UK practice: 20% VAT shown separately, HMRC Making Tax Digital in mind, and payment by Faster Payments, Bacs or card. A video consultation is scheduled in the appointment calendar; the patient joins through an e-mailed link and the doctor sees the record on the same screen. The note goes into the record.
- English and community languages
- Patient data and UK GDPR in mind
- Roles and access log
An option that shortens distance
Not every visit needs to be in person: check-ups, results discussions or short advice can save time by video. You decide which appointments may be video.
The joining link goes out in the patient’s language; the aim is a browser flow with nothing to install.
Security and records
The call room opens only for the booked patient. Time and duration are recorded, and the note goes into the patient file.
Which video infrastructure is used, data flow and retention are clarified with you in writing.
Your benefits
Easy joining
Patients join from the e-mailed link.
Record alongside
The doctor sees the file during the call.
Note and billing
The call flows into record and invoice.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
UK specifics
Video consultations involve health data; the choice of infrastructure, data flow and recording rules are set with you in writing with UK GDPR in mind. Billing rules depend on insurer and tariff conditions.
Frequently asked questions
Must patients install anything?
The aim is joining from the browser; detail depends on the infrastructure chosen.
Is the call recorded?
Not by default; if you want recording we write the rules together.
How is it invoiced?
The call can connect to the billing module; conditions are clarified with you.
Related topics
Online doctor appointment booking
Online doctor appointment booking: patients book any time, your team stays in control in the UK: fixed GBP quote with 20% VAT, UK GDPR-aware.
Learn morePatient data protection
Patient data protection: access, retention and deletion designed in from the start in the UK: fixed GBP quote with 20% VAT, UK GDPR-aware.
Learn morePatient portal
Patient portal: appointments, documents and forms in one secure place in the UK: fixed GBP quote with 20% VAT, UK GDPR-aware.
Learn more