Hosting location
A written decision.
UK specific
Data hosting and backup: location, encryption and restore plan in writing across the UK
Work is planned in short stages with a demo at the end of each, so you can steer early. Where patient data sits, how it is backed up and how fast it can be restored should be decided up front. We clarify this with you in writing at the start of the project.
- English and community languages
- Patient data and UK GDPR in mind
- Roles and access log
Where does the data sit
Hosting location is one of the most important decisions for patient data. We weigh the options and consequences with you and record the decision in writing.
Backups are planned to be taken regularly and stored separately.
Being able to restore
A backup is worth something only if it can be restored. Restores are tried regularly and the result reported to you.
Maintenance and updates are planned for hours when the practice is quiet.
Your benefits
Encryption
Connections and storage protected.
Backups
Regular and stored separately.
Restore test
Backups are tried.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
UK specifics
For patient data, hosting location and rules on transfers abroad matter under UK GDPR. The chosen location and transfer conditions are clarified in writing with you and your legal adviser.
Frequently asked questions
Is data kept in the UK?
We set that with you in writing at project start; the decision is yours.
How often are backups taken?
Frequency is set to your needs and recorded in writing.
How long does a restore take?
A target time is discussed up front and verified by testing.
Related topics
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Roles, permissions and access log: who sees what, who changed what in the UK: fixed GBP quote with 20% VAT, UK GDPR-aware.
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