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Taking payments online in France: CB, Apple Pay and instalments

Which payment methods French shoppers expect, how 3-D Secure works, and how to offer instalments without hurting conversion.

By Globalsoft TeamOctober 20, 20265 min read

Carte Bancaire comes first

Most French online payments still run on the Carte Bancaire network, known as CB, which co-badges with Visa and Mastercard on the same card. A shop that accepts CB is accepting what the majority of customers carry. Apple Pay and Google Pay sit on top and shorten checkout on phones.

Payment providers

  • Stripe and Adyen: global platforms with strong CB support and good developer tools
  • PayPlug and Lyra: French providers with local support and CB-first setups
  • Mollie and Worldline: European options that cover cards and bank methods
  • PayPal: still widely used as a second option
  • Check that the contract covers recurring payments and refunds

3-D Secure and strong authentication

European rules on strong customer authentication mean most card payments pass through 3-D Secure, usually a confirmation in the banking app. A well-built checkout keeps the customer on your page, explains the step and retries cleanly if it fails.

Instalments and delivery

Pay-in-three or pay-in-four options from providers such as Alma or Oney work well for higher baskets, and usually carry a fee for the merchant rather than the customer. On delivery, shoppers expect Colissimo, Mondial Relay or a relay-point choice, and clear delivery dates before they pay.

Invoices and TVA

Every sale needs a proper invoice with the legal mentions, and TVA at the right rate, 20 % for most goods. Connect the shop to your accounting tool so reconciliation does not become a weekly chore.

Globalsoft TeamGlobalsoft · Erbil · Istanbul

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