Sign-up
Online form.
Member and visitor journey
Membership: step by step from sign-up to first session
A new member fills in the sign-up form; everything else happens in the system: approval, first invoice, team placement and a welcome message. The board does not write messages one by one or chase files.
- English and community languages
- Stripe and EUR
- Roles and audit log
Application and approval
The applicant fills in the form, adds parent details for children and optional documents. Management approves the application or puts it on a waiting list; the applicant is informed by e-mail.
Admission conditions are set by the club.
Invoice and start
After approval the first fee invoice goes out with the Stripe. The member is placed in the right team, and the welcome e-mail contains training times and a contact person.
A membership card or kit order can be added separately.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
Spanish-specific points
Families speaking different languages is common in Spain; the sign-up form and welcome e-mail are prepared in DE, FR, IT or EN. Fees are collected in EUR with the Stripe.
Frequently asked questions
How does the waiting list work?
When a place opens, the next applicant is informed by e-mail and can confirm.
Is the first fee calculated pro rata?
Yes; calculated by the remaining month or season according to the club rule.
Related topics
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