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Swiss specific

Quote, invoice and e-mail in the customer’s language

In Swiss trade one wholesaler serves customers in Zurich, Geneva and Lugano on the same day. The system offers the interface and all documents in four languages; the language on the customer card switches quote, confirmation, invoice, reminder and e-mail to that language automatically.

  • German, French, Italian, English
  • QR-bill and CHF
  • Roles and audit log

Interface and documents

Each user picks their own language; the team works in the same system in different languages. Document templates are ready in four languages, item names and descriptions are kept per language and the document comes out in the customer’s language.

Additional languages (e.g. Arabic) are assessed separately within the project.

Language and automation

The language on the customer card determines quote, confirmation, invoice, reminder and bulk e-mail draft. Translations can be edited by your company so industry terms and tone fit your firm.

Professional translation review is assessed separately on request.

Your benefits

Item

Multilingual text.

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

Swiss-specific points

Switzerland has several official languages and language choice is part of customer trust in trade. The system covers German, French, Italian and English; language accuracy of legal texts is assessed by the company and its specialist.

Frequently asked questions

How many languages are supported?

German, French, Italian and English; further languages are assessed per project.

Who translates item texts?

The company enters or imports the texts; the system stores them per language and places them on documents.