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Retail segment

Brand, date and loyal customer: three focuses in cosmetics

Cosmetics and drugstores have many small items, brand ranges, frequent promotions and repeat customers. The system keeps brand and range structure, tracks batch and date, applies loyalty card and promotions at the till and makes repeat purchases visible.

  • German, French, Italian, English
  • QR-bill and CHF
  • Roles and audit log

Brand and product structure

Products are organised by brand, range and category; different sizes and shades of the same product are held as variants. Batch number and best-before date are recorded and items nearing their date are listed.

The accuracy and legal compliance of product information are the company’s responsibility.

Card, sets and promotions

The loyalty card is scanned at the till and points and discount apply automatically. Promotions such as three-for-two, gift sets and free gifts are defined; how many units each promotion sold is reported, so stock and purchasing can be planned.

Personal customer data is processed under data-protection rules; details are on the Swiss data-protection page.

Your benefits

Card

Points and discount.

Sets

Gift promotions.

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

Swiss-specific points

In Switzerland customers expect product information in their own language and advisory selling matters. The system keeps product names and descriptions in four languages; the legal conditions for products offered are assessed by the company and its specialist, the software does not guarantee compliance.

Frequently asked questions

How are different shades of one product kept?

As variants on the product card; stock of each shade is tracked separately.

Can promotion results be seen?

Yes; units sold and turnover are reported per promotion.