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Production feature

Maintenance: plan, breakdowns and spare parts together

When a machine due for maintenance is forgotten, a breakdown follows and production stalls. The system reminds of periodic maintenance, records breakdowns, deducts spare parts from stock and shows each machine’s maintenance history and downtime.

  • German, French, Italian, English
  • QR-bill and CHF
  • Roles and audit log

Plan

For each machine the maintenance interval is defined by hours, days or production quantity. A maintenance due is assigned to a technician as a task and recorded when completed.

Warranty and service contracts are entered separately according to the manufacturer.

Breakdown and parts

When a breakdown occurs the operator records it by phone and the technician is e-mailed. Spare parts used are deducted from stock, downtime and cost are written to the machine.

Automatic fault detection through sensor or PLC data is out of scope.

Your benefits

Part

Deducted from stock.

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

Swiss-specific points

Machines in Switzerland are often high-value and long-lived, so maintenance history is kept for years. The technician interface works in DE, FR, IT or EN, and spare part prices are entered in CHF or foreign currency.

Frequently asked questions

Can an external service company also enter records?

Yes; with a limited role it only has access to the relevant machine and jobs.

Are maintenance rules taken from the manufacturer’s documents?

Intervals are entered by the company; manufacturer documents can be attached to the machine.