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Hotel feature

Client reviews: for salon businesses

After the visit a thank-you message and short review request go out; results gather in the panel. Happy clients are pointed to a review link, unhappy ones write to you privately.

  • German, French, Italian and English
  • CHF, VAT and tourist tax
  • Data protection under revFADP

The feedback flow

The timing and text of the message are set by the business; ratings are tracked per stylist and service. If a low score comes in, the manager is notified and the client can be answered quickly.

Your benefits

How we work

  1. 1

    Clarify requirements

    By e-mail we discuss your property, your workflows and your goals and agree on the scope.

  2. 2

    Build and connect

    We build the solution to fit your hotel and connect it to your existing systems.

  3. 3

    Test and launch

    We test with real workflows, train your team and only go live when everything is right.

Swiss specifics

Consent for review requests is recorded; the rules of review platforms also apply and are the business’s responsibility.

Frequently asked questions

Can I see reviews in the panel?

Yes; direct ratings show in the panel, while external platform reviews are followed via a link.