Call record
Fewer errors.
Star category
Roadside assistance: for garages and car workshops
In roadside assistance and towing, call, location and callout record share one screen. Crew and vehicle assignment is fast.
- German, French, Italian and English
- CHF, VAT and tourist tax
- Data protection under revFADP
A fast flow from call to invoice
When a call arrives, customer, vehicle and location are recorded; the nearest suitable crew is assigned and the customer is sent an estimated arrival. At the end of the callout, report and invoice are prepared in one flow.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Swiss specifics
Location sharing and tracking need customer consent; rules depend on the business and applicable regulation.
Frequently asked questions
Does it work with insurers and assistance clubs?
Yes; a separate tariff and invoice flow is defined for contracted organisations.
Related topics
Workshop order
The work order is prepared item by item; the technician starts the timer on a tablet, ticks off items and adds parts.
Learn moreCustomer messages
Vehicle ready, estimate awaiting approval or booking tomorrow: the customer gets the right message at the right time, in the channel and language they…
Learn moreInvoice and QR-bill
When the order closes, labour and parts pass to the invoice; a QR-bill is prepared and matches itself when payment arrives.
Learn more