Start with how your customers pay
Most customers pay by bank card, and some prefer bank transfer for larger orders. List the payment methods your customers already use before choosing a provider, then ask which of them are available for a business like yours.
Questions for banks and providers
Availability and onboarding terms differ between banks and payment providers, so ask early and in writing.
- Which cards and wallets can the provider accept for your business type
- What are the fees per transaction and any monthly fee
- How long do settlements take and into which account
- What documents are needed to open the merchant account
- How are refunds and disputes handled
Design the checkout for trust
Show the total in AZN with ƏDV clearly stated, display delivery cost before payment, keep the form short and show a clear confirmation page and e-mail. Test on a mid-range phone, because most visitors will use one.
After the sale
Issue invoices that match your accountant’s needs, reconcile payments against orders automatically where the provider allows it and keep a clear refund process. Good records make month-end much easier.
Globalsoft TeamGlobalsoft · Erbil · Istanbul