Account
Own unit.
Management feature
Resident portal: information, requests and documents in one account
When residents go back and forth between phone, e-mail and notice board for a fault, a document or an announcement, both the management and residents lose time. The portal keeps request and reply on record.
- English and community languages
- Stripe and USD
- Roles and audit log
What does a resident see?
After login a resident sees notices, documents, open requests and bookings for their own unit. A new request is opened in minutes with a form and a photo.
No app installation is needed; a browser is enough.
Management side
Management sees incoming requests in one list, filters by building or resident and replies via the portal. Notices go to selected buildings or all sites.
Response times can be reported.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
US-specific points
In USA a building often houses residents who speak English or your own community language; the portal informs each in their preferred language. Personal data is protected with the CCPA in mind.
Frequently asked questions
Do residents have to install an app?
No; the portal runs in the browser and notices arrive by e-mail.
Can it be used for a single building only?
Yes; it scales from one building to many sites.
Related topics
Fault reporting
Fault and damage reporting: photo request, priority, tradesperson assignment, status tracking and resident updates, for US property managers.
Learn moreNotices and messaging
Resident notices: building-level e-mail, notice board, fault and maintenance announcements, templates and delivery log. Quote by e-mail.
Learn moreShared space booking
Shared space booking: laundry room, meeting room, guest flat, parking. Calendar, rules, approval and notifications. Quote by e-mail.
Learn more