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Hotel feature

Roles, permissions and audit log: stay in control of your data

Everyone sees only what they need for their work. Every change is recorded so you can always trace who did what. Who may see what? In cloud hotel software, roles and an audit log settle it precisely, so your hotel management software stays traceable.

  • English and the community languages your customers speak
  • USD, sales tax and local levies
  • Data protection under CCPA

Why access rights matter

In a hotel many people work with sensitive data: guest addresses, payment information, prices and revenue. Not everyone needs to see or change everything. Too many rights can cause accidental damage, and when a mistake happens it is hard to establish later how it arose.

With clear roles, staff see only the areas they need. This protects guests, the business and the staff themselves.

Roles, log and secure login

You define roles, such as reception, housekeeping, kitchen, sales or management, and decide what each role may see and change. With several properties, rights apply per property.

The change log records who changed which booking, price or guest profile, and when. Login uses personal accounts, optionally with an extra confirmation, so unauthorised people cannot get in.

Your benefits

Traceable

The log shows who changed what and when.

How we work

  1. 1

    Clarify requirements

    By e-mail we discuss your property, your workflows and your goals and agree on the scope.

  2. 2

    Build and connect

    We build the solution to fit your hotel and connect it to your existing systems.

  3. 3

    Test and launch

    We test with real workflows, train your team and only go live when everything is right.

Data protection under the CCPA

Restricted access and logs support the protection of guest data. Legal responsibility for data processing remains with you as the operator.

Frequently asked questions

Can I define my own roles?

Yes, we set up roles to fit your business, for example for seasonal staff with limited rights.

How long are log entries kept?

We agree this with you based on your internal and legal requirements.

Is there an extra confirmation at login?

Yes, on request an extra confirmation step can be set up so a stolen password alone is not enough.