Fewer questions
Key information arrives without asking.
Booking journey
Confirmation and reminder that guests actually read
After booking, guests receive a clear confirmation e-mail, and shortly before arrival a friendly reminder with the key details. Your hotel booking system sends both automatically, in the guest's language.
- English and the community languages your customers speak
- USD, sales tax and local levies
- Data protection under CCPA
Certainty right after booking
The confirmation contains dates, room, price and your conditions. Guests know their booking is in, and you answer fewer questions by phone and e-mail.
Texts are written in the languages your customers speak, with your tone and your logo.
A reminder that prepares the arrival
Shortly before the stay guests receive directions, check-in information and a link for online check-in. Arrivals become smoother, and the front desk has more time for the personal welcome.
Your benefits
Smoother arrivals
Check-in details are known before arrival.
Your brand
E-mails use your wording and logo.
Hands-free
Sent automatically, no manual work.
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Communication by e-mail
Guest communication runs by e-mail, in line with US data protection (CCPA). You decide which messages are sent and when.
Frequently asked questions
In which language are the e-mails sent?
In the language the guest used for the booking: English or your own community language.
Can I change the texts?
Yes. Wording, logo and details can be adapted to your hotel.
When is the reminder sent?
You choose the time, for example a few days before arrival.
Related topics
Online check-in
Online check-in and digital forms for US hotels: guests fill in their details before arrival and reception saves time. Data protection under CCPA.
Learn moreGuest app
Hotel web app for guests: digital guest directory, services, requests and messages on the smartphone, no app store. Quote by e-mail.
Learn moreData protection (CCPA)
Handle guest data securely: CCPA, right of access, deletion and data storage in the USA for hotels. Information, not legal advice.
Learn more