Fast check-in
One click.
Patient journey
Check-in and waiting: patient arrives, record opens, queue visible
When the patient walks in, reception checks them in with one click, confirms details and adds them to the queue. On the doctor’s screen the patient and file are ready.
- English and community languages
- Patient data and CCPA in mind
- Roles and access log
The moment of welcome
The arriving patient’s details are ready on screen and reception only confirms. Changes such as insurance details are updated.
If the patient filled in the form beforehand, nothing needs retyping at check-in.
Queue and direction
The patient joins the queue and is sent to the room when the doctor is ready. If there is a delay, the screen shows it.
Walk-ins and urgent cases get a separate marker.
Your benefits
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
US specifics
Information shown in shared areas is kept to a minimum; a queue number can replace a name. The interface can be in the patient’s language.
Frequently asked questions
Is the pre-visit form used at check-in?
Yes, information entered beforehand is ready at check-in.
How are walk-ins taken?
They are added to the queue with a separate marker.
Is waiting time visible?
Yes, tracked for the team.
Related topics
Waiting room management
Waiting room management for practices: check-in, queue and waiting times visible to the team. Everyone knows who has arrived. Quote by e-mail.
Learn moreElectronic patient record
Electronic patient record: consultation notes, history, documents and appointments in one file. Role-based access, logged actions. Quote by e-mail.
Learn moreRoles, rights and access log
Roles, permissions and an access log in practice software: who sees what, who changed what. Quote by e-mail.
Learn more