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Production feature

Order, bill of materials and work order together

When a customer order comes in, it must be clear which material, work steps and dates are needed. The system breaks the order into work orders using the bill of materials, shows the status and follows it through to delivery.

  • English and community languages
  • Stripe and USD
  • Roles and audit log

Order

An order is recorded with customer, product, quantity and requested date. The bill of materials produces the material requirement and a purchase request is suggested for missing material.

Bills of materials are entered by the company or imported.

Work order and delivery

Each work order goes to the shop floor with its steps, and completed steps are ticked off. The customer learns the order status and expected delivery date by e-mail.

Automatic reading of CAD drawings is out of scope.

Your benefits

BOM

Material need.

How we work

  1. 1

    Clarify the need

    By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.

  2. 2

    Build and connect

    We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.

  3. 3

    Test and launch

    We test every flow with realistic cases, train your team and go live only when it is right.

US-specific points

Customers in the USA mostly write in DE, FR or IT; order confirmations and status e-mails go out in the customer’s language. Prices are in USD and sales tax details appear on the invoice.

Frequently asked questions

Can the bill of materials have several levels?

Yes; assemblies are defined as sub-levels.

Can the customer see the order status?

The status is sent by e-mail; a separate customer page can be assessed as an option.