Enquiry
At every step.
Booking journey
Enquiry to booking: for event and tourism businesses
A guest enquires or chooses online, an offer and package are shown, a deposit is taken and the booking confirms. Every step is recorded.
- English and the community languages your customers speak
- USD, sales tax and local levies
- Data protection under CCPA
From enquiry to booking
Whether the enquiry comes from the online page or the phone, it lands on the same guest record. A suitable date and package are suggested, capacity is held when the deposit is paid and the confirmation goes out in the guest’s language.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
US specifics
Booking and cancelation terms are in the general terms; the business sets them.
Frequently asked questions
Can the deposit rate be changed?
Yes; defined per event or package.
Related topics
Booking to delivery
After booking, participant details are collected, guide and equipment prepared, a reminder sent and the event delivered.
Learn moreBooking and registration
Guests pick date, number of people and package online; capacity updates live and confirmation goes out at once.
Learn morePrices and packages
Adult, child, group and season prices plus add-ons are defined as packages.
Learn more