Resident requests
Clear and fast.
Property type
Caretaking and building upkeep: for cleaning and facility services
Caretaking and building-upkeep companies manage small repairs, grounds upkeep and emergency callouts alongside cleaning. Resident requests are gathered in one record.
- English and the community languages your customers speak
- USD, sales tax and local levies
- Data protection under CCPA
One point of contact for the building
Residents or management open a request; it is automatically assigned to the relevant caretaker and its status tracked. Routine inspection rounds, small jobs and grounds work come together in the calendar and every job done stays on the site card.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
US specifics
Caretaker duties, limits of responsibility and emergency rules depend on the contract and tenancy rules.
Frequently asked questions
Is there a resident portal?
Optional; a resident opens a request and sees its status.
Related topics
Site management
Each site’s area, rooms, access details and special instructions are held on the site card.
Learn moreCrew planning
Site, hours and crew show on one plan; on illness or cancelation a suitable replacement is suggested.
Learn moreComplaint handling
A complaint is recorded and linked to the site and crew; an owner is assigned and resolution time tracked.
Learn more