Short question
A few taps.
Service journey
Feedback: keep problems at the table, let good reviews out across the Kingdom
Payments in the Kingdom mean mada, Apple Pay and, for many shoppers, STC Pay or Tabby, and the flow is built around them. This page walks through feedback after the meal: a short question, a private message on dissatisfaction, a gentle nudge for happy guests.
- English and community languages
- SAR, VAT and allergen information
- Data protection under the PDPL
From the guest’s side
Two or three taps are enough. The guest is not bored and you still get clear data.
The question appears in the guest’s language.
On your side
A low score reaches you at once so the issue is solved quickly. Score trends feed into the report.
Your benefits
How we work
- 1
Clarify the need
By e-mail we discuss your menu, floor plan, stations and existing hardware, and set the scope in writing.
- 2
Build and connect
We build the solution around your service and connect it to till, printers, e-mail and payment.
- 3
Test and launch
We test every flow with real service, train your team and go live only when it is right.
Saudi specifics
Feedback is by e-mail and with consent; data is handled under PDPL principles.
Frequently asked questions
Are negative reviews blocked?
No; the aim is solving the issue early.
Is the survey long?
No, a few taps.
Can results show by waiter?
Depending on rights.
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