Document
Multilingual.
Logistics feature
Delivery note and proof of delivery prepared automatically: in Saudi Arabia
Saudi customers often verify identity through Nafath and share a National Address, and forms leave room for both. Afterwards, arguing "was it delivered" takes time. The system prepares the delivery note from shipment data, collects a signature and photo at delivery and links the document as PDF to the shipment; it is sent to the customer by e-mail on request.
- English and community languages
- payment link and SAR
- Roles and audit log
Preparing the document
The delivery note is prepared with the items in the shipment, the recipient address and the order number. A multilingual template is used; the customer receives the document in their own language.
The company approves the content of document templates.
Proof of delivery
At delivery the recipient signs on the phone and the driver takes a photo of the parcel; damage or shortage is noted. The record is stored with date, time and driver and can be searched from the shipment record.
For the legal evidential value of the records, legal advice is needed.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
Saudi-specific points
In Saudi Arabia documents are often prepared in DE, FR or IT and cross-border shipments need extra information. Templates work in several languages; customs documents are prepared by a specialist or customs agent.
Frequently asked questions
Can proof of delivery be sent to the customer?
Yes; it is sent by e-mail as a PDF or shared on request.
What if the recipient is absent?
The driver records "not delivered" with a reason and photo; a new delivery is planned.
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