Person and contacts
Ready on site.
Hotel feature
Client file for home care and care homes
The Personal Data Protection Law (PDPL) and SDAIA guidance shape how records are kept, so access and retention are defined early. Contacts, relatives, representative and alert notes sit in one client file. Access is limited by permission and every opening is logged.
- English and the community languages your customers speak
- SAR, VAT and local levies
- Data protection under PDPL
Seeing the client as a whole
The client’s identity, contact, insurer and relatives’ details are held together; care plan, visit reports and documents open from the same file. Sensitive notes are visible only to authorised staff.
Your benefits
How we work
- 1
Clarify requirements
By e-mail we discuss your property, your workflows and your goals and agree on the scope.
- 2
Build and connect
We build the solution to fit your hotel and connect it to your existing systems.
- 3
Test and launch
We test with real workflows, train your team and only go live when everything is right.
Saudi specifics
Health data is personal data requiring special protection; access and retention rules are strictly set by the organisation.
Frequently asked questions
Who can see the client file?
Only people authorised by role; every access is logged.
Related topics
Care plan
Care plan for home care and care homes in Saudi Arabia: service list and frequency and duration. SAR quote with 15% VAT, Arabic and English.
Learn moreFamily portal
Family portal for home care and care homes in Saudi Arabia: visit calendar and status summary. SAR quote with 15% VAT, Arabic and English.
Learn moreData protection (PDPL)
Data protection (PDPL) for home care and care homes in Saudi Arabia: role-based access and retention periods. SAR quote with 15% VAT, Arabic and English.
Learn more