Round
Ordered stops.
Company type
Courier: many deliveries, clear proof
Customers in Qatar commonly identify themselves with a QID, so forms and records leave room for it. In courier and last-mile work there are hundreds of small deliveries a day. The system keeps stop order, driver app, proof of delivery and the delivery notice to the customer together; undelivered items are listed separately.
- English and community languages
- payment link and QAR
- Roles and audit log
Daily round
At the start of the day, parcels are assigned to stops and drivers; the driver app shows an ordered list. The driver confirms the delivery and can add a signature or photo; the new status reaches the office at once.
The scope of route optimization is assessed separately.
Notices and returns
An e-mail notice to the customer before and after delivery is prepared. For a recipient not at home, a second attempt or a pickup point is recorded; return parcels are tracked in a separate flow.
If SMS sending is to be used, it is assessed separately.
How we work
- 1
Clarify the need
By e-mail we discuss your processes, roles, existing systems and how data is moved, and set the scope in writing.
- 2
Build and connect
We build the solution around your workflow and connect it to e-mail, calendar, documents and payment.
- 3
Test and launch
We test every flow with realistic cases, train your team and go live only when it is right.
Qatari-specific points
Qatari addresses can appear in the languages your customers speak, with narrow streets in cities and long distances in mountain areas. The system holds address and notice language per customer; delivery times can be defined by municipality.
Frequently asked questions
Can a photo be taken at delivery?
Yes; signature and photo are added in the driver app and the record is linked to the shipment.
Does the customer get a notice?
An e-mail notice is prepared; SMS is assessed separately.
Related topics
Driver app
Daily tour list, status updates and photo and signature: the driver manages everything from the phone for teams in Doha and Al Wakrah, in Arabic and English. Quote in QAR.
Learn moreDelivery note and proof of delivery
Delivery note and proof of delivery prepared automatically in Qatar: automatic delivery note and signature and photo. QAR quote, Arabic and English.
Learn moreShipment tracking
Where the shipment is and when it arrives in Qatar: shipment status and estimated arrival time. QAR quote, Arabic and English.
Learn more